The survey, conducted nationally among private renters, found satisfaction levels remained high across all regions, with the South East and South West recording the strongest tenant happiness

Almost three-quarters (74%) of tenants in England say they are happy with their renting experience, according to research from Pepper Money, with just 11% reporting unhappiness.

The survey, conducted nationally among private renters, found satisfaction levels remained high across all regions, with the South East and South West recording the strongest tenant happiness.

The research also revealed a link between landlord proximity and tenant satisfaction. Across England, 77% of tenants whose landlord lives within 40 miles of their property reported being happy with their experience, compared with 71% of those with landlords located more than 50 miles away. This suggests that local landlord presence can support quicker responses, better-maintained homes, and a more positive renting experience.

The findings underline the continued importance of engaged landlords in a rental sector facing increasing regulatory and financial pressures.

The research also highlights tenants’ longer-term housing plans. A separate Pepper Money study found that 69% of renters want to buy their own home in the future, with 29% expecting to be in a position to do so within the next three years. This emphasises the value of a stable and supportive rental market as tenants plan their next steps.

At a time when the UK is facing a chronic undersupply of housing, private landlords continue to play a vital role in bringing much-needed homes to the rental market, said Paul Adams, sales director at Pepper Money. It is encouraging to see that most tenants report positive renting experiences, particularly where landlords remain closely involved with their properties.

He added: Our research shows that when landlords are engaged and responsive, tenants feel the benefit directly through well-maintained homes, quicker repairs and a greater sense of stability and trust, all of which help sustain a functioning rental sector.